RE: Cruise Co's vs airlines. Looks like the airlines30 Dec 2021 10:13
Carnival has made it very easy for a customer to cancel a cruise on the medical declaration form 3 days before sailing. We have had loads of cancellations and to be honest customers just don't want to travel. But the clients who do travel have all given positive feedback about everything especially on Cunard. It's going to be another painful year for the cruise industry and I have had to let staff go as were getting zero support.