RE: Class Action #210 Dec 2023 11:16
Did they rip off their customers Rob? When you go to the shops, or buy something online, do you just buy in the first store you shop at, or do you look around? When people shop around they get the best deals, anyone who's too lazy to determine whether or not they're getting a competitive price probably deserve to pay more. I use Amazon a lot and recently wanted to purchase a product, on Amazon it's £81.99 from the suppliers store and when I searched elsewhere online it's £49.99 with free delivery; Needless to say I purchased it directly from the same distributer directly, rather than through Amazon, but what really surprised me was that the item was delivered by Amazon logistics. A while back I had a similar experience when I needed a new car battery, the battery was around £100 at Halfords but the same battery was available online for around £60, with a slightly different part number, through various suppliers; Same battery with the same Amp Hours, cheaper elsewhere with a different part number, now why would that be? All the MVNO's/CP's do the same, I know from experience that Sky will charge more if you don't renegotiate terms at the end of your TV/Broadband contracts.
People should take responsibility for finding the best deals, otherwise If they're not willing to to put in the effort to shop around they're probably happy with the price they're paying.