RE: Car Finance overcharging13 Jan 2024 10:38
I had a quick look at this and it was being looked at by the FCA going back at least 6 or 7 years. It isn't just Banks like Lloyds on the hook for this, it's also Companies like BMW Finance owned by Bayerische Motoren Werke Ag, or BMW in English.
I have my own view on this sort of thing, nobody needs to accept the interest rate on any purchase whether it's HP or PCP, so why are the FCA/FOS making an issue out of this now? Many years ago I complained about an issue with an endowment saving product I'd cashed in, with the cheque not arriving as promised, when I complained to the insurance company they said there had been a mistake and would send out a new cheque; The new cheque arrived a month later, but because of delay in the payment the policy was in force for an extra month and it subsequently dropped £20,0000 off the final payout due to the way payouts were calculated by the company. I complained to the company and the FOS with my claim rejected by both. I felt really aggrieved and vowed I'd never invest in any sort of Fund ever again; I consider myself blameless with what happened to me, people making claims like this agree to the payments and were happy with how much they would have to pay.
The FCA will probably damage yet another UK sector hanging on by its fingernails, which'll probably result in job losses and more expensive cars, well done to UK regulators for slowly hammering more nails into the UK retail sector coffin. If the FCA knew about this for 7 years, or more, why are they only just taking action now? I assume the Motor Finance Brokers are registered with the FCA, so why should the Banks take any hit for misdeeds of approved Brokers? If the FCA rules were unclear did the Banks/Brokers/Car companies do anything wrong and if so why are the FCA now creating this situation?
The motor industry is already barely making a profit, with many cars barely sold above cost and companies margin/profits supported by the Finance products they offered buyers, car prices will probably increase on the back of this. I've read that the dealerships are averaging a margin of around 7% on new cars and around 12 to 15% on second hand cars. On high volume models the manufacturers apparently make around a 1% profit margin, which probably means they rely on offering Finance products to boost their margin.