New business15 Dec 2022 18:09
I am a shareholder and have been for two years, however I am currently not happy!
Both my wife and myself have tried to open an ISA account and a savings account having £40k to deposit. After going through the online application process, it finished with a message. “We just need to do a few checks and will confirm within five working days. 6 weeks later and a call to customer services, and we have taken our business elsewhere. As a shareholder, I am amazed that a business with 15% YOY expansion plans, can’t even process new account applications!