walking out with a full trolley17 Nov 2020 15:07
I was shopping at Tsco at the weekend and two ladies in front of me had their huge trolleys stiffed to the gills. the bags were solidly packed and I just thought , that looks strange : why have they neatly folded all their groceries in the massive bags but yet have various selection boxes scattered over them untidily.
I thought I would be helpful and said ! ladies hi, I see you have the self shopping appliance - you should use the other queue. one of them stuttered oh, we want to pay cash. those machines are card only.
my gut thought that something was not right . As it happened they went to the bay and I was in the bay directly across from them. I noticed that they just scanned the chocolate boxes and paid and pushed the trolley off . On the way out the only security guard was out in the entrance foyer, looking at the traffic and empty trolleys.....
But afterwards I thought ' how easy it was for someone to make a full shop, pay for a couple of items and then walk off without any checks. if they can do it once and get away with it, whats to stop this theft being done wholesale over and over ?
Ive no idea what the shrinkage rate is for Tsco but no doubt we are all paying for this carry on in the prices we're charged. the German discounters would never allow that to happen so I guess that is how they can charge less -if everyone was paying for their shopping , then we would not have to subsidise this theiving
And as a shareholder how does one make a move to report this or stop this happening in its tracks without getting attacked. the security people are not going to bother and the one person in charge of 12 machines doesnt have the time especially when (s)he is rushing at rush times.