(Sharecast News) - Billing and customer relationship management software company Cerillion announced a new three-year managed services contract with Scarlet on Wednesday, which is a triple-play communications services provider in Belgium, part of the Proximus Group.
The AIM-traded firm said the managed service would augment Scarlet's in-house team and processes, to provide a "comprehensive set" of operational services, running and maintaining the Cerillion Enterprise BSS/OSS suite .
Scarlet was described as a 'no-frills' brand, with a mission to deliver essential telecom services at low prices.
Working with the Cerillion managed service, the company said Scarlet was increasing its operational efficiency by gaining access to a team of billing experts that would run its end-to-end billing operations and assurance processes, as well as helping to launch new products and offers rapidly.
"We are delighted to be extending our relationship with Scarlet, helping them to disrupt the market with a very competitive range of triple-play services backed up by a strong emphasis on customer experience," said chief executive officer Louis Hall.
"Managed services provide that extra layer of assurance and confidence for CSPs to know they are getting the most out of their BSS/OSS platforms, improving time to market, whilst maintaining low and predictable operational costs."
At 1402 GMT, shares in Cerillion were up 1.56% at 325p.
Cerillion (CER)23 May 2024 15:36