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Anybody else having problems registering with link registrars ?
HL told me Fri my shares would be withdrawn and Link Registrars informed electronically Fri pm.
Talked to them today and they are aware of my shares but wanted the share certificate number ( which I did not know they would need ) before they could give me my investor code so I could register to cast my vote. They could not be persuaded to give the code to me electronically or over the telephone.They would post it to me - within 5 workng days !
So back on the telephone to HL to ask for my share certificate number or investor code ( which is apparently on the share certificate ) but they are not sure they have a record although they will check. The share certificates are in the post but have yet to arrive.
I suggested that given what we are trying to do in securing individual votes it seemed very convenient that HL as brokers and Link Registrars as the organisation enabling my vote seemed unable to help within the deadline set to make the vote.
Am I being paranoid, or are the organisations supposedly set up to help us, trying to help II's and the AAL or SXX bod's instead ? Answers on this BB.
John
I contacted Barclays Smart Investor today. They insist they need a 10 working day turnaround for the certificated share. I've made a complaint but it is too late.
In terms of giving them an instruction for the General Meeting they state the deadline is 5pm on Tuesday, which is an earlier date than I've read elsewhere.
The work Sharesoc are doing in trying to reform the treatment of investors with shares in nominee accounts is well worthwhile. Too late for me as I will lose a packet but I will not be happy if the vote is close.
I've also received no communication at all from Barclays. They state 'it is not a corporate action so we don't have to'. This is in contrast to HL who proactively contacted customers. So you are right - the organisations are not helping us in the least.
Link's standard reply is that they will post the Investor Code out and it would reach in 5 working days. But if you state the urgency of the matter and request them to post it by First Class, the person you are speaking to will discuss with their manager to get authorisation for First Class mail. They did this for me today.
ATB
Hi Realsicilian i think all these companies/brokers are all a like iphoned Javis lse last week ,spoke two people one said they would send a form out i waited a few days and let the weekend go bye so i tried phoneing them today four times i was cut off ,Fifth time got through after two differant people this chap josh said no forms could be sent then something about it costing £20 each for me and my wife and we would have to put money on our account by 25th and it will be to late after 5pm that day i feel ive been let down by javis as well they are surpose to help old people and hard of hearing i think they all playing games here.i have not dealt with all of this before.
Concerning the share certificate number and investor code HL just informed me:
With regards to casting your vote with Link Registrars, we are under the impression that shareholders can provide their secondary details in order to place the vote, and shouldn't need any of the details on the certificate. As long as your name is a registered shareholder, this should be enough for Link to place your vote.