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Https://www.investegate.co.uk/imimobile-plc--imo-/rns/apple-business-chat-offered-to-customers/201810020700135940C/
"IMImobile offers Apple Business Chat to help clients connect with customers wherever they are
IMImobile (AIM: IMO) today announced its customers are now able to use Apple Business Chat, a new way for users to communicate directly with businesses using the Messages app on iPhone and iPad.....
..... Businesses that use IMImobile can easily sign up to try Apple Business Chat beta." said Jay Patel, Chief Executive of IMImobile...
....Apple Business Chat is now available to users and businesses in Australia, Canada, France, Germany, Hong Kong, Italy, Japan, Singapore, Switzerland, UK and US, and is built into iOS 11.3 and higher
Positive stuff yesterday on Techmarketview re the Apple tie-up:
Http://www.techmarketview.com/ukhotviews/archive/2018/10/16/imimobile-makes-smart-move-with-apple-business-chat
"Tuesday 16 October 2018
IMIMobile makes smart move with Apple Business Chat
While TechMarketView has long been a critic of the Government’s initiative to roll out smart electricity meters, see Smart Meter Madness (10) and work back, it is good to see that suppliers are doing what they can to improve the customer experience for those who are looking to switch to a smart meter.
One of the largest energy providers in the UK, npower, has become IMIMobile’s first client on Apple Business Chat, a new service for consumers to connect directly with businesses using the Messages app on Apple devices. Customers will be able to access rich media messages informing them of the benefits of a smart meter and how to switch. npower will also be able to elicit feedback via surveys to improve its service to customers.
The addition of Apple Business Chat is another string to IMIMobile’s bow as it enables a wide range of utilities and financial services companies to transform customer journeys. It can also short-circuit the legacy and organisational problems of established companies as they move to deliver joined-up and end-to-end processes over multiple contact channels. IMIMobile has been making rapid progress, with strong results for the year to March, further acquisitions and consistent investment in its cloud software platform. The addition of Apple Business Chat should provide further momentum."