Rainbow Rare Earths Phalaborwa project shaping up to be one of the lowest cost producers globally. Watch the video here.
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The precision air plane was a bit smelly and dated as well as 30 min late, But ultimately it got me where I needed to be. I did see the fast jet plane when I landed in Dar as well as two shiney Air Tanzania planes. Will retry fast jet next time around see what happens. We sincerely apologize for the inconvenience caused regarding your flight. We truly understand you not being happy with the service rendered. It is not our intention to inconvenience our customers but we are currently going through some aircraft changes at fastjet and are replacing our 145 seat Airbus 319 jets with 108 seat Embraer 190’s. The Embraer 190’s are smaller, more economical aircrafts that will enable us to expand even further across Africa thanks to their advantageous size and capacity to land at even the smallest of airport runways. There has been some unexpected delays in this venture which has caused a huge inconvenience to customers like yourself and we are doing our utmost to ensure that we do not disrupt your travel too much. Please accept our apologies for any inconvenience caused. On behalf of all fastjet staff and crew we thank you for your patience and understanding whilst we are going through this transition. Assuring you the best at all times. Kind Regards Lynette fastjet Customer Support
Thanks very much, tyche100, for posting your recent experience, flying with the competition, as you promised, and for the response from fastjet’s Customer Support team following your earlier journey with us. I DO try to be impartial at times! and while we have so much to catch up with, I do think Lynette’s reply comes across exceedingly well. Not just for not expressing the company’s regrets for inconvenience in stock-reply mode but for courteously explaining at some length its present operational and transitional difficulties causing such inconvenience to those passengers who write in to complain. We (shareholders) know her reasons are factual and I think it is good that she gets across our new fleet changes so lucidly while repeating her apologies with similarly emphasising her understanding of the inconvenience caused to our travellers. I do hope the service will be sorted out in time for your next reason to travel in that area and that you will choose fastjet and be rewarded with the sort of service you deserve and that we must all be hoping for at last.
(There has been some unexpected delays in this venture which has caused a huge inconvenience to customers like yourself and we are doing our utmost to ensure that we ) The above is to say the least a huge bbbb UP to say the least May I add my thanks too those of Marksmans, The cause of the unexpected delay in my opinion is either 1 could it really be true TCCA did not extend wet lease or 2 not viable until A319 lease end therefore reduce schedule accordingly.either way we the shareholders are left in the dark. What is encouraging is the reference to expansion once the E190,s arrive.