Eckoh Technologies Regulatory News (ECK)

1 August 2023

RNS Reach

Eckoh plc

("Eckoh" or the "Group")

Inclusion in Crown Commercial Service framework

Eckoh plc (AIM: ECK), the global provider of Customer Engagement Data Security Solutions, announces it has been named as a supplier on Crown Commercial Service's Network Services 3 (NS3) framework (RM6116) for both Contact Centre and Inbound Telephony services.

Being named as a supplier on the NS3 agreement gives Eckoh the opportunity to deliver its market-leading contact centre services and solutions to central government and across the public and third sectors. As a supplier on the NS3 agreement, Eckoh can continue to grow its business in large enterprises and public sector organisations, offering a suite of secure customer engagement products and services.

Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2022/23, CCS helped the public sector to achieve commercial benefits equal to £3.8 billion - supporting world-class public services that offer best value for taxpayers.

As the biggest public procurement organisation in the UK, CCS provides professional procurement services to the public sector enabling organisations to purchase a wide range of pre-tendered products and services. The NS3 agreement, covers a range of solutions and services including, Cloud Services, Contact Centre Services, and Network Solutions.

Nik Philpot, Chief Executive Officer at Eckoh, said: "I am delighted to announce that Eckoh has been named as a supplier on CCS's NS3 agreement. It is a major step forward in the delivery of our market-leading, cloud-first suite of solutions into UK Government. At Eckoh we're on a mission to make customer data arising from customer engagement more secure, and we believe that the UK general public should be able to trust every organisation and engage without risk. Tightening data regulations and the shift to home working has created new security and performance challenges for contact centres across the public and private sectors, which significantly expands the opportunity for us."

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About Eckoh plc

As a global provider of Customer Engagement Data Security Solutions, Eckoh is all about making the world of data more secure.

Our vision is that everyone should be able to trust every brand and engage without risk to their personal information. We're on a mission to set the standard for secure interactions between consumers and the world's leading brands, and our innovative products build trust and deliver value though exceptional experiences. 

We're trusted by many of the world's leading brands to help them manage the personal data from customer enquiries and transactions safely. Our solutions enable payment transactions to be performed securely and help protect sensitive personal data across any customer engagement channel and device the customer chooses.

Protected by multiple patents, our solutions remove sensitive personal and payment data from contact centres and IT environments, as the best way to secure data is not to collect it. This allows organisations to be not just compliant but secure, increase efficiency, lower operational costs, and provide an excellent customer experience. This is our specialism.

Our solutions are delivered globally through multiple cloud platforms or can be deployed on the client's site. They offer merchants a simple and effective way to reduce the risk of fraud, secure sensitive data and become compliant with the Payment Card Industry Data Security Standards ("PCI DSS") and wider data security regulations. Eckoh has been a PCI DSS Level One Accredited Service Provider since 2010, and our extensive portfolio of typically large enterprise clients spans a broad range of vertical markets including government departments, telecoms providers, retailers, utility providers and financial services organisations. 

For more information go to www.eckoh.com or email MediaResponseUK@eckoh.com.