BILL.L Regulatory News (BILL)

30 Jan 2007 15:04

VoiceLog LLC, a division of BSG Clearing Solutions and leadingprovider of Third Party Verification (TPV) services, today announcedan agreement with Suddenlink Communications, the eighth largest U.S.operator of cable broadband systems, to provide third partyverification and E911 notification services. Because of thepartnership, Suddenlink will be able to ensure its broadband phonesubscribers understand their E911 service and the safety rules thataccompany all VoIP phones. £ Under the agreement, VoiceLog will begin immediately supplyingthird party verification and E911 notification services forSuddenlink's new broadband phone subscribers in several West Texas andMissouri communities. VoiceLog will continue to support the company asit expands its voice service in West Virginia, Arkansas, Louisiana,North Carolina, Missouri and California. £ "VoiceLog has a great track record and will be a critical part ofour efforts in 2007 as Suddenlink begins rolling out its new voiceservices for residence and business customers across Suddenlink'sentire footprint," said Suddenlink Senior Vice President of TelephonyOperations Tim Thompson. "That means VoiceLog will help us letcustomers know our service is E911 compatible as we market phoneservice to more than 2 million households, including 1.4 millioncurrent video and broadband customers." £ Under guidelines that went into effect in 2006, the FCC requiresall VoIP carriers who connect with the public telephone network tonotify their customers of any limitations to their E911 service,including where and under what conditions it may not be available.VoIP carriers must also obtain "affirmative acknowledgement" fromevery customer that they have received and understood thatinformation. £ VoiceLog's E911Alert(TM) notifies VoIP customers of their E911service, while gaining their affirmative acknowledgement of thenotice. VoiceLog E911Alert features include secure audio records ofdocumented compliance, storage of the acknowledgement for three yearsand daily reports showing client acknowledgement. £ "As a triple-play provider, Suddenlink is the type of company thatwill dominate the telecom industry in the future and we are proud thatthey selected VoiceLog for their third party verification services,"commented Larry Leikin, General Manager of VoiceLog, a division of BSGClearing Solutions. £ About Suddenlink Communications £ Suddenlink Communications is the eighth largest operator of cablebroadband systems, supporting the information, communication andentertainment demands of approximately 1.4 million customers, morethan 90 percent of which are located in eight states: Texas, WestVirginia, Arkansas, Louisiana, North Carolina, Missouri andCalifornia. For the home and office, Suddenlink offers digitaltelevision, high-speed Internet access and phone services. £ About VoiceLog £ VoiceLog LLC, a division of BSG Clearing Solutions and the world'sleading provider of Third Party Verification has over 300 clients inthe US, Canada and Europe. With over 10 years of experience and over100 million calls recorded, VoiceLog has developed unrivalledexpertise in regulatory compliance, automated and live agentverification, recording, storage, retrieval and reporting. For moreinformation about VoiceLog, call 240-631-8392 or visit VoiceLog on theweb at www.voicelog.com. £ About BSG Clearing Solutions £ BSG Clearing Solutions is a leading global provider of clearingand settlement, payment services, and financial risk managementsolutions for communications service providers. The company processesover 20 billion transactions annually for 750 of the world's largestcommunications companies throughout North America, Europe and Asia.With a ubiquitous, scalable platform and an extensive portfolio ofclearinghouse services for fixed-line, wireless, Wi-Fi, and broadbandnetworks, BSG monetizes network transactions by facilitating thefinancial exchange of its customers' services. BSG meets the needs oftoday's complex network interconnections and anticipates therequirements of converging technologies, allowing for rapid andreliable deployment. BSG Clearing Solutions is an operating subsidiaryof Billing Services Group Limited, which is publicly traded on theLondon Stock Exchange (AIM) under the ticker symbol BILL. For moreinformation, visit www.bsgclearing.com. All company or product names are trademarks and/or registered trademarks. Copyright Business Wire 2007