Member Info for Tiptree

Almost afraid to say, but the sort shares option has started to work again! My holiday is complete!

And I might add: it's generally an excellent website and well worth what I was paying for premium subscription until later this week. Losing most of the ads in return for subscription was much appreciated and you might be able to see I use the site multiple times each day, for several watchlists with several shares. I just don't get why you can't get the tech people to 'sort' this simple issue out. It feels like you don't care and I guess that's reasonable just for one user.

Phil the watchlist sort HAS changed. Before, I just set it to sort in descending order of change and it stayed like that. Now, it seems to be in alphabetical order until; I choose Percentage Change. It is almost but not entirely right, but as soon as I click 'refresh', it goes back to your order.

Not earth shattering I agree but just another instance of you changing the website and not bothering to retain existing benefits for users.

It seems that the answer to your question is "nothing". The website has taken a big backward step and despite assurances from Craig throughout last week that the "technical team were working on it", they are clearly struggling. I said if they can't give me a free month on my premium subscription, I'd like to cancel it. Do they care?

"There's many bugs on the website currently, some more important than others which means not every bug can be resolved straight away. They'll get to it when they're able to."

"It's unfortunate you can't sort the Watchlist how you'd like for now, but as a website feature it's free for anyone to use and isn't a paid for feature. There's just more website critical bugs they're having to work through for now, so they're not able to get the Watchlist issue resolved as quickly as you'd like.

I've went ahead and cancelled the agreement as requested, which will expire on the 27th of May."

Today, A J Bell cost me £1,000s. They claim "intermittent outages" but I couldn't trade between 12:10 and when the market closed. Losses on Covid-19 shares and huge missed opportunities. A shambles.

Thanks for that Alas_Smith. Not so keen on investment trusts but of course they play a role.

Biggest concern for me is that AJB platform (1) seems to crash whenever the volumes rise significantly and (2) can't get quotes for trades in small-caps.

In point of fact, I tried to register with HL yesterday but can't as their application process hangs at 'FIND ADDRESS'. Emailed them to say so but had no response as yet. Wouldn't it be great to find a platform that does what it says it will, all the time.

On Monday, for the umpteenth time, the AJBell/Sippdeal/Youinvest trading platform crashed.

Sitting down at 8am to sell large parts of my shareholdings in order to buy back when I felt more inclined, I eventually managed just two trades before the AJBell platform crashed completely, for everyone. I watched as the FTSE100 slipped away, unable to do anything. I rang AJBell and all they could say was the they were "working on it but unable to say when it would be fixed". By the time it was fixed, I had lost a significant amount. Past experience tells me they won't bother to reply to my complaint and if they do, it will be to tell me they have no liability for my losses.

Today, AJBell's website says that if you are trying to withdraw cash, they are sorry but they can't do it at the moment. Why?

A very short straw poll amongst investors suggests that although HL is sometimes slow, it continues to work. Is this an accurate reflection in your experience and is there a better platform for SIPP investors who want to make frequent trades?

Suppose I only wanted to invest 50% of my SIPP funds for the next few months. Is the 'safe' portion best in cash or is there something that stands a strong chance of a small but very secure return? Thanks.

Using Safari on a Macbook and have tried everything I can think of to get rid of that sticky advert that obliterates the bottom part of my screen when using lse.co.uk. LSE can't help me and ad blockers no longer seem to work on Safari.

I'm at the point of giving up on LSE and wonder if anyone has a solution to this crazy issue please.

Does anyone understand the significance of buys or sells for just one share? I guess the automated sales ones are just the way software works but why would anyone buy or sell one share in an ordinary transaction?