Experience of Trustpilot4 Dec 2025 15:38
The problem Trustpilot has, is that the report is essentially true, as many business owners can attest to. They came after my business very strongly for even linking to our own reviews from our own website. They considered the fact we said we have '5 star reviews on major review sites' a breach of their trademark, didn't even use their name, and displayed a warning on our reviews until we removed that text (which didn't even have the word Trustpilot anywhere) - it certainly feels like extortion. Paying them of course would cancel the cease and desist notice.