Staff Cuts16 May 2023 09:45
If your like me, where it took 3 days to get a phone switched back on after it was wrongly switched off Im glad to see these staff cuts.
I just hope its all these foreign call centres that take the hit. In my case they were: 1. worse than useless, 2, could not get through to them and 3. I could not understand most of them.
In the end I cancelled 4 contracts and took my business elsewhere and got a much better deal.
Customer services at Vod sucks.