(Updates with end to disruption)
LONDON, Jan 1 (Reuters) - Britain's Lloyds Banking Group
suffered an outage on Wednesday that left customers of
its Lloyds, Halifax and Bank of Scotland operations unable to
access accounts online for several hours.
Disruption to online services is a periodic problem for
Britain's banks, and last month regulators told lenders they
needed to resolve problems more swiftly.
Customers of Lloyds Banking Group said on social media that
they were unable to use mobile apps or websites to access their
accounts since early morning on New Year's Day, a public holiday
when bank branches are shut.
The problem took a number of hours to fix, though account
holders were able to use telephone banking services and cash
machines in the mean time.
"Internet and mobile banking is now back to normal. We're
sorry for the issues with it this morning," Lloyds Bank said in
a statement. Halifax and Bank of Scotland said the same thing.
Customers of TSB, a lender owned by Spain's Sabadell
, suffered weeks of disruption in 2018 due to an IT
failure that drew criticism from parliament and regulators and
ultimately forced its chief executive, Paul Pester, to resign.
(Reporting by David Milliken; Editing by Angus MacSwan and
Andrew Cawthorne)
Lloyds (LLOY)
