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Latest Share Chat

Travelex restoring some customer-facing systems after cyber attack

Mon, 13th Jan 2020 08:45

Jan 13 (Reuters) - Foreign exchange firm Travelex said it
was restoring tools that process customer orders electronically
almost two weeks after the company said cyber hackers were
holding its systems to ransom, leading to a global blackout on
its online services.

"We continue to make good progress with our recovery and
have already completed a considerable amount in the background,"
Travelex, owned by Finablr Plc, said in an email.

"We are now at the point where we are able to start
restoring functionality in our partner and customer service."

The currency trader said it had restored some of its
internal and order processing systems and was providing refunds
to customers "where appropriate".

Travelex also provides forex services for customers of HSBC
, Barclays, Virgin Money and the
banking arms of British retailers Tesco and Sainsbury
.
(Reporting by Noor Zainab Hussain in Bengaluru; Editing by Jan
Harvey)

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