LONDON (Alliance News) - Marks & Spencer Group PLC was forced to suspend its website on Tuesday evening after customer details were leaked online.
A fault with the retailer's website allowed customers to see each others' details when they logged into their own accounts. Personal data including names, dates of birth, contact details and previous orders were shown, although credit card details were not.
M&S said the glitch was the result of an internal error, rather than from an external hack attack like the one which hit TalkTalk Telecom Group PLC last week.
"Due to a technical issue, we temporarily suspended our website yesterday evening. This allowed us to thoroughly investigate and resolve the issue and quickly restore service for our customers. We apologise to customers for any inconvenience caused," an M&S spokesperson said.
Shares in M&S were trading down 0.7% at 508.50 pence Wednesday morning.
By Karolina Kaminska; karolinakaminska@alliancenews.com @KarolinaAllNews
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Marks & Spencer (MKS)