Barclays customer service head resigns

Oct 1 (Reuters) - An executive responsible for handlingcustomer complaints at Barclays Plc has resigned, aspokesman for the British bank confirmed.

Sky News first reported on Tuesday that Paul Maddox,Managing Director of Customer Service at Barclays, was to leave,weeks after a survey carried out by campaign group Move YourMoney ranked Barclays as the worst-performing bank in Britainfor customer service. ()

A spokesman for Barclays said Maddox was leaving on goodterms and that it was wrong to link his departure to complaintfigures.

"Paul Maddox made the decision to leave over a month ago.And actually when you look at his record in reducing complaintsover the last three years, they're down 62 percent," thespokesman said.

Bob Cliff will assume the role of managing director forcomplaints management, the spokesman added.