The next focusIR Investor Webinar takes places on 14th May with guest speakers from Blue Whale Growth Fund, Taseko Mines, Kavango Resources and CQS Natural Resources fund. Please register here.

Less Ads, More Data, More Tools Register for FREE

Pin to quick picksLloyds Share News (LLOY)

Share Price Information for Lloyds (LLOY)

London Stock Exchange
Share Price is delayed by 15 minutes
Get Live Data
Share Price: 52.18
Bid: 52.26
Ask: 52.30
Change: 0.12 (0.23%)
Spread: 0.04 (0.077%)
Open: 52.38
High: 52.90
Low: 52.18
Prev. Close: 52.06
LLOY Live PriceLast checked at -

Watchlists are a member only feature

Login to your account

Alerts are a premium feature

Login to your account

UK watchdog still sees poor sales practices at some banks

Tue, 04th Mar 2014 10:49

* Watchdog sees progress in ending poor sales practices

* FCA says won't make further rule changes for now

* Says too early to say if culture at banks changing

By Huw Jones

LONDON, March 4 (Reuters) - Some of Britain's banks arestill offering their staff pay incentives that could triggermore mis-selling of financial products, the country's marketswatchdog said on Tuesday.

The Financial Conduct Authority (FCA) said significantprogress had been made in stamping out poor selling practices,but found around one in 10 of the companies it examined stillhad risky sales practices.

The issue of mis-selling remains sensitive in the wake of aseries of scandals. UK banks have for instance set aside morethan 20 billion pounds ($33.4 billion) to compensate customersfor mis-sold insurance on loans such as mortgages.

The FCA fined Lloyds Banking Group Plc 28 millionpounds last December for the way it encouraged staff to sell 2billion pounds of products that customers may not have needed.Incentives included a change to win 1,000 pounds, known as a"grand in your hand". Another was called the "champagne bonus".

Britain's regulators published a review of selling practicesin September 2012 and on Tuesday unveiled results of follow-upchecks that looked at 400 firms, nearly 800 incentive schemesand 12 company visits.

FCA Chief Executive Martin Wheatley said it would take timeto see if improvements seen so far become part of a genuinecultural change or whether other pressures put on staff replacesales incentives with the same harmful effects.

The watchdog's follow-up work found banks were not checkingfor spikes in sales by individuals, which can be a sign thatpoor sales practices are being used.

Face-to-face sales conversations were also being poorlymonitored in some cases and some firms were failing to recognisethat pay wholly linked to sales increases the risk ofmis-selling.

However the FCA was not planning any further regulation forthe time being. "Given the progress made, we are not proposingany changes in our rules at this time but financial incentiveswill remain on our agenda in 2014," the watchdog said in astatement.

The FCA was launched in April 2013 with a remit to protectconsumers after several mis-selling scandals spanning years,from endowment mortgages to pensions.

In April it will also start supervising thousands ofconsumer credit firms and will be checking their salespractices.

More News
3 May 2024 16:28

Intesa targets new digital-only clients after antritrust blow

Antitrust ruling derailed client migration timetable

*

Read more
2 May 2024 12:30

Direct Line revamps management with three new appointments

(Alliance News) - Direct Line Insurance Group PLC on Thursday announced several new appointments, which the company's chief executive officer hailed as "central to delivering our strategy to transform the group".

Read more
29 Apr 2024 07:00

Britain's NatWest share sale to test UK equity market upswing

Government keen to revive share-owning culture via offer

*

Read more
27 Apr 2024 12:00

Britain's NatWest share sale to test UK equity market upswing

Government keen to revive share-owning culture via offer

*

Read more
26 Apr 2024 16:35

London close: Stocks buoyed by banking, mining positivity

(Sharecast News) - London's equity markets closed positively on Friday, buoyed by gains in the banking sector following better-than-expected results from NatWest.

Read more
26 Apr 2024 09:45

NatWest profit falls less than feared ahead of state escape

First-quarter profit down 27% in competitive market

*

Read more
24 Apr 2024 15:09

London close: Stocks finish weaker after earlier gains

(Sharecast News) - London markets closed the day weaker on Wednesday, reversing earlier gains as Wall Street stocks opened lower, although mining stocks remained above the waterline.

Read more
24 Apr 2024 11:55

LONDON MARKET MIDDAY: Investors shake off pre-US inflation nerves

(Alliance News) - The FTSE 100 in London was higher at midday on Wednesday, as investors look ahead to the US Federal Reserve's next test on Friday.

Read more
24 Apr 2024 09:11

TOP NEWS: Lloyds profit squeezed by rising costs as revenue declines

(Alliance News) - Lloyds Banking Group PLC on Wednesday said first quarter profit slumped as the benefits of higher interest rates faded amid mounting costs.

Read more
24 Apr 2024 09:04

LONDON MARKET OPEN: Reckitt up on strong start to 2024; Lloyds falls

(Alliance News) - Stock prices in London opened higher on Wednesday, building on this week's gains, as investors look ahead to some key US data.

Read more
24 Apr 2024 07:42

LONDON BRIEFING: Lloyds profit takes hit; Jet2 cuts guidance

(Alliance News) - Stocks in London are set to open higher on Wednesday, as the release of some key US data edges closer

Read more
24 Apr 2024 07:02

Lloyds Bank holds guidance as Q1 profit falls £28%

(Sharecast News) - Lloyds Bank held annual guidance despite a 28% fall in first-quarter profits due to lower net interest income and higher operating expenses, as competition for mortgages and savings squeezed margins.

Read more
23 Apr 2024 10:43

Wednesday preview: US corporate results, Lloyds in the spotlight

(Sharecast News) - The market spotlight on Wednesday will be firmly on the U.S., as the latest quarterly results from the country's tech heavyweights continue to roll in.

Read more
22 Apr 2024 09:04

LONDON BROKER RATINGS: Jefferies raises B&M to 'hold'

(Alliance News) - The following London-listed shares received analyst recommendations Monday morning:

Read more
19 Apr 2024 12:02

LONDON MARKET MIDDAY: Stocks down on Israel attack on Isfahan, Iran

(Alliance News) - Stock prices in London were down at midday on Friday, as equity sentiment suffered by worries of a conflict escalation between Iran and Israel, after Iranian state media reported explosions in the province of Isfahan.

Read more

Login to your account

Don't have an account? Click here to register.

Quickpicks are a member only feature

Login to your account

Don't have an account? Click here to register.