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Posts: 10,017
Can I enquire what action LSE takes when an individual posts comments along the lines that a company is going bust, that its shares will not be taken out of suspension and that its directors are corrupt then, when the share price recovers massively when the shares come out of suspension, the poster asks to have their account with you closed possibly on a temporary basis only to reappear at a later date as a premium member saying positive things about the share in question. It looks like you have deleted the posting history of an individual prior to the poster becoming a premium member so readers will be unaware of the fact that the poster in question had a long track record of commenting extremely negatively then positively on a range of shares.
Posts: 216
Good Morning QueenElvis, Should a user post potential market abuse, libelous, defamatory or general abusive content there's many steps we take to prevent the same from happening again. The steps include a potential Warning, Suspensions then a permanent Ban. Based on the content the user is posting we would impose one or all of the above. Should a users posts be classed as potential market abuse then we would most likely look to closing the users account based on what was posted and prevent them from signing back up again. If you wish to email info@lse.co.uk with any concerns you have we can try and help as much as we can. Regards, Craig
Posts: 10,017
Thanks for your reply Craig. I have decided to take the matter up externally though it is unlikely the directors of the main company concerned would waste their time involving themselves with what is written on a bulletin board. It is not clear to me why lse is not showing the poster's full posting history before he became a premium member as that would be most informative for any readers of this site but I trust you will have retained this and would co-operate with any external investigation launched but I will not be using your site again because of this and other recent incidents where a blind eye is being turned to people holding no positions on stocks coming onto boards and referring to those who do as village idiots, trolls and t**ts.
Posts: 216
Hi QueenElvis, Using Facebook as an example, should you email them and ask for all of your personal details, status updates and photo's to be removed they would have to comply. That said should a user contact us who's a known abuser we wouldn't necessarily remove their posting history without reviewing the posts first. We would indeed co-operate with any external investigation and I can assure you we certainly don't turn a blind eye where market abuse or anything similar is concerned. Old content a user has posted is indeed stored and kept should any investigation take place in the future. As always you're welcome to email info@lse.co.uk with concerns or usernames you would want the moderation team to review. Regards Craig