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Yeah, drango, it's the sheer arrogance of Barclays which is breathtaking. They don't give a stuff about their customers, nor for all the bad publicity. Imagine a corner shopkeeper who deliberately and consistently gave short change. He'd probably end up in jail.
yayyay, Barclays in the news today after sending a 193k to the wrong person. A Mr Peter Teich was due to receive 193 k inheritance payment from Barclays who sent this payment to the wrong person by using an incorrect bank sort code. He spent 12. 000 in legal fees and a further 34,000 in getting a court injunction forcing the other person to give his money back.
Barclays answer was to give him a 25 pound inconvenience payment.
GLA on Scotgold
BTW, R, you are right about "crimes". I am not just going to the FCA about this, I shall also be going to the police. Because effectively what Barclays have done amounts to theft. They have taken my money, as clearly evidenced on my own BoS bank statement, and are now saying that I still owe it to them.
Hi R, I am going to tell them that, since I live only 90 minutes away from Glasgow, where they are based, I want a face-to-face meeting, and I am not leaving the building until the matter is resolved. Regards, y
Hi Yayay.
Total up all the crimes of Barclays plus your time, stress and expenses and tell them you are putting it in the hands of your solicitor with a view to claim those losses and compensation. Be vengeful!!!
Regards, R.
Hi CP52, talk about utter incompetence from top to bottom. Do you, by any chance, recall my story from 12 months ago about the credit card fraud on my Barclaycard? It's not my main card and I use it only occasionally, so the total monthly balance has never been more than about £200. And yet, in November last year, within hours of my paying a legitimate bill at our vets in Lockerbie, I was "apparently " running up a bill for £4,500 with a plastic surgeon in Brisbane, Australia. And Barclays "fraud prevention systems" did not pick this up as anything at all unusual !!!!!!
Yeah, CP2, you are right on both scores. I have the ignition turned on, waiting on the starting line, all systems go to belt away from Barclays just as soon as I ever can. But obviously I cannot do so until this utter fiasco is resolved. I have never known anything so surreal. The transaction is surely so totally simple, yet every time I have rung, whoever I speak to has to "go and talk to our technical team". What do these clowns do all day? Once the Options are finally, finally, finally, absorbed into my total holdings I am outa Barclays, never to return!
If I aggregated all the hours I have spent on this over the past two years I reckon I must have wasted at least two or three complete days of my life. I wish to God I had never taken part in SGZ's 2017 Rights Issue.
I now owe Barclays several hundred pounds. As you know, they took monies from me, back on 15th October, for the Options due on both my Investment and ISA accounts. When (at long last!) they went to convert the Options to shares they have allocated the wrong amounts to each account. So that there is now a cash balance sitting uselessly in my ISA and my Investment account is seriously in debt and I have received a message from them asking me to take urgent action to remedy this. I cannot believe things can get any more ridiculous.