cheap and not cheap: BT more or less match TT deals and customers are leaving TT in their masses therefore in the long term I cannot see TT doing good. BTs CS is much better on the whole and the personal understand the customer's point of view etc etc. the sooner the likes of TT take away the overseas customer service call centre and bring it back to the UK the better for the company otherwise it is only a matter a time b4 the TT company SP falls as customers leave! nothing is caved in stone but for sure what is certain is that if you upset the customers then you do not have a biz!
13 Jan '15
cos it's good value (i.e. cheap).
7 Jan '15
time to leave TALKTALK A-SAP
the way TALKTALK treat its customers I cannot see it doing well in the long term. what i can see is that customers will leave TALKTALK because the customer service is rude and manipulative. I know because i have just got off the phone to one of them -- based overseas of course -- these ppl just invest all sorts of non reality. I really do not know why ENGLISH ppl put up with it.
16 Dec '14
Not "if" but "when&q..
A littl easing-off after BT announced exclusive talks with EE but this now puts more pressure on Vodafone to ensure they have a matching quad play - Talk Talk have unrivalled residential and small business broadband coverage outside of the BT network and its Voice & Data....a little mentioned aspect of their LLU unbundling strategy. .................with the aquisition they would get TV and bolster the fixed line network they aquired during the C&W purchase...............which was very "big business" centric........VF will buy Talk Talk and its now a case of if and not when
24 Nov '14
Not much to it by the looks of it if this is correct: https://uk.finance.yahoo.com/news/ftse-250-movers-firstgroup-leads-163500885.html
24 Nov '14
So speculation of more consolidation in the sector as a result? Only really Vodafone a possibility though, surely, but I thought they had gone down the CWC route in the end?
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