Last checked at 8 Apr 2013 07:00
For Immediate Release 8 April 2013
Eckoh plc
("Eckoh" or "the Company")
Eckoh secures significant partnership agreement
Eckoh plc (AIM: ECK), the UK's leading provider of speech recognition and associated payment solutions, is pleased to announce a new three-year partnership agreement with one of the UK's leading providers of business process outsourcing (BPO) and business process management (BPM) solutions.
The agreement, which is effective immediately, and underpinned by a minimum revenue value, will see Eckoh providing the partner with a range of self-service solutions and Payment Card Industry Data Security Standards ("PCI DSS") compliant payment services. This gives the partner the ability to offer their broad range of clients a complete multichannel customer management solution.
The Partner offers a wide range of services covering back office, middle office and customer-facing, and the organisation has a strong track record in transforming services, generating cost savings and delivering value for their clients. The payment solutions provided by Eckoh will allow for further cost efficiency and significantly reduce the scope of their client's PCI DSS compliance processes.
Nik Philpot, Chief Executive Officer of Eckoh commented: "We are delighted to have secured this strategically important agreement, which because of the financial commitment and the potential value of the opportunities already being discussed, we anticipate will generate significant revenue for Eckoh over the three year term. This partnership further extends our indirect sales channel, which has been a key focus for the business and this relationship has the promise to be the largest driver of partner activity in this new financial year."
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For more information, please contact:
Eckoh plc
Nik Philpot, Chief Executive Officer
Adam Moloney, Group Finance Director
www.eckoh.com Tel: 01442 458 300
Buchanan
Jeremy Garcia, Gabriella Clinkard Tel: 020 7466 5000
N+1 Singer
Shaun Dobson Tel: 020 7496 3000
About Eckoh plc
Eckoh plc (AIM: ECK) is the UK's leading provider of speech recognition and associated payment solutions across voice, web and mobile channels. We are a PCI DSS Level One accredited Service Provider, currently processing over £250 million in card payments annually.
Eckoh's solutions enable payments, transactions and enquiries to be processed without the caller needing to talk to a contact centre agent. This significantly reduces our clients' costs, whilst freeing up their agents to deal with more complex enquiries. Eckoh is the largest provider of such hosted services in the UK.
Our secure and resilient infrastructure has the scalability to handle up to 8,000 calls simultaneously, which means that calls will always be answered no matter how unpredictable the circumstances.
For more information, visit: www.eckoh.com