Update Hl27 Oct 2023 17:14
Thank you for your message.
We are unable to comment on other brokers or their positions on these shares.
The reason for the delay is due to the fact that we received the new shares in DRS format. This format is unable to be settled and traded in CREST, the UK settlement system, meaning that we have had to initiate a transfer to HSBC and then from HSBC to CREST. This is a lengthy and extensive process which is largely reliant on our third parties internal processes, but this matter is being prioritised and we are working hard to get this completed.
Upon receipt of the tradable line we will contact you without delay to let you know this has been received and how your account has been affected.
I hope this has been of assistance. Should you have any further queries, please do not hesitate to get back in touch.