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Posts: 4
Please web directors show me how to stop your new video pop up . I t is causing my page page loading time to double
Posts: 28
Hi Askfrank - there should be a 'close' button at the top-left of the video. If you click this, the video should close, and not re-open on the next page load. We are aware that there have been some issues with one browser (DuckDuckGo) but if you are using a normal browser, it should operate fine. Please let us know if not!
Posts: 4
Thanks for the reply.
I do use the close button, but the the pop up keeps returning on the page reload or visit.
I am using Google as my browser of choice
Posts: 4
I forgot to add that the page sometimes freezes completely and takes about 30 seconds plus to load
Posts: 4
Is there to be any help at all from the LSE webmasters ?
Posts: 7
The only thing in the top left of the video is a London South East logo. It loads on EVERY page for me too (in Edge and Chrome) and seeing as there's no way of stopping it, I have just been flagging it. I'm sure that does nothing but at least I don't need to see that woman any more.
Posts: 1
Apologies for the inconvenience. Website freezing and slow loading times could be caused by various factors, like network issues or server problems.
Posts: 3
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Posts: 3
I am waiting for reply.
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Posts: 1
There are too many popups and ads now it is almost unusable. Even closing down the popup makes things worse as every thing slows down. Pretty poor site now.