ELEP.L Regulatory News (ELEP)

30 Apr 2007 07:05

Elephant Loans & Mortgages PLC30 April 2007 ELEP.L ELEPHANT LOANS & MORTGAGES PLC ("Elephant Loans" or "the Company") Opening of Training Academy Elephant Loans, the sales distribution channel for specialist lenders, ispleased to announce the successful establishment of its in-house trainingfacility, 'Elephant Academy'. Opened in March 2007, the Academy provides bothsales training and compliance tuition for all staff. The management believesthat the Academy will help to underpin its culture of high customer service andregulatory compliance. Elephant Loans operates a differentiated model within the specialist lendingsector of the financial services industry in seeking to offer customers a highlypersonalised service. The business operates from a branch network of regionaloffices in the UK, enabling its sales teams to conduct 'face-to-face' meetingswith customers while discussing their personal finances. Effective stafftraining is therefore of primary importance. Additionally, as a 'packager' of secured loans and mortgages for its lendingpartners, it is important for Elephant Loans to be able to demonstrate tolenders that it not only effectively solicits customers and performs theadministration of the loan application process efficiently, but that it alsomaintains the highest levels of due diligence and compliance throughout theprocess. The management believes that the continuous and structured trainingoffered through the Academy is the most effective way of ensuring that such highstandards continue going forward. Commenting, Gary Miller-Cheevers, CEO, said, "The Academy is a further step forward in our strategy of maintaining a highcalibre sales team and ensuring the business operates to the highest standardsboth in terms of our service and in terms of regulatory compliance. As we expandthe business with the recruitment of additional sales resource, I am confidentthat the Academy will prove invaluable." For further information please contact: Elephant Loans & Mortgages plc Tel: 020 8892 2777Gary Miller-Cheevers, CEO Biddicks Tel: 020 7448 1000Katie Tzouliadis About Elephant Loans & Mortgages plcwww.elephantloans.co.uk Established in 2001, Elephant Loans & Mortgages is a packager of sub-prime,secured loans and mortgages. Elephant Loans operates through seven regionalbranches in Twickenham, Ashford (Kent), Peterborough, Cardiff, Manchester,Darlington and Glasgow. It offers a personal, face-to-face service whichpromotes strong customer relationships. Its services are marketed throughstrategic affinity partner relationships and regionally through targeted directmail, regional radio advertising and over the internet. This information is provided by RNS The company news service from the London Stock Exchange