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Well 250 redundancies between Manchester Hq and the new Stafford DC - well there’s 8 million save in on the wage bill. Hope this new CEO can instil growth and confidence as morale is low.

Time to sell the oil bussiness, never find them competitive on heating oil, D A Roberts got it tied up locally, very competitive

the current acting ceo is the chairman, the ne2 ceo doesn't star5 till match/april.

they need to thin out senior management especially those on very high salaries dealing with the cloud!! which is what the previous ceo was all about and had till interest in store retail hence its falling off the cliff.

th3 store staff require help and encouragement no5 demotion and **********s.

Visited Chester Sealand yesterday, much Improved stock levels since my last visit. However customer service at the tills was rubbish, very slow, they commented reason for delay was lack of staff!!

Visited the 2 Chester stores - Chester Sealand - well stocked, looking good and with a very clean and shiny floor. Chester Caldey + looking a bit thin and tired, the who retail site is being redeveloped with a new Lidl store about to open with a new improved car park. I guess this store has had hard times whilst the works have been going on. Will improve.

the stand in ceo is out and about round the stores rallying the troops to motivated them a# they hardly saw the lisa - she wasn’t interested in store sales not did she understand the market. jolleys a r3 ******* a llama over them - 8 new stores this year already!!

Bloody right - it’s scandalous - driven by greed and venture capital.

Reading yesterdays news - Pets have offloaded a retail manager, looking at her cv only ever worked for Sky!! A lot of use for a Pets company. also see Jolleys in the middle of opening a series of new stores - not good news for PAH reduced revenue. A lot of lost ground hear over the last 5 years.

Yippee we have a ceo - although temporary that understands that Pets at Homes basic business is retail lead, basically selling Pet food and accessories. pAH has lost serious ground to Jolleys who have been opening many new stores talking basic trade off PAH - this will be hard to win back - a price war I’m afraid to win market share.

Get rid of a third of you fancy titled managers in HQ, they are giving you nothing. good luck.

Can anyone say why PAH have not developed into Southern Ireland, Holland, Belgium France etc?

I have commented before many times about the pore performance of the CEO. She has gone - didn’t understand the business or retail - bring back Matt Davis o4 the previous CEO as they really understand retail and this business. She/they have failed to realise that there’s a serious competitor out there - Jolleys and this is affecting sales. Having visited more than 36 stores in the last 3 months in the SE and NW I make the following observations- My actions would be recuse by1/3 the overpaid fancy titled Execs in Manchester, the store managers to do meet and greet roles at their stores at peak days and times, improve the till manning at stores - always a gue and only only one till manned. Improve the level of staff experience at store level - employ and pay better people. Distribution - get that fleet working 24/7 not standing for 12 hrs every 24 - go back to how it used to be!! On the store front - out of the 36 stores I visited only one appeared to be running correctly(Braintree) all the stores appeared to be were stocked. Most stores required the front store apron and entrances clearing - Bishop Storford was appalling, the staff in Sevenoaks appeared in half dead!! Let’s watch this space.

Pokerchips - so theirs 3 so called retail experts inc CEO and they can’t get it right - sack them all. The business is top heavy - thin the management team at Manchester, sort the shop staffing out inc a front of house meeter and greeter - pay them a decent wage, not kids on min wage.

So Jolleys - the completion to PAH is really hurting their general sales although there’s never any mention of competition!! They need to up their game with sales staff and competitive pricing. The business requires a CEO that is retail leader!!

Nobody mentions Jolleys Pet Stores growing nationally - o think 150plus stores and very competitive - this must play part in the reduction of PETS reduced revenue on this side of the business !?

I read in motor transport that the company is restructuring?? Shareholders advised?

I have taken the opportunity to visit some PAH and Jolleys stores.

My first visit to Jolleys - impressed, well laid out - good sizeed with good lighting and well stocked and some interesting products I’ve not seen before. staff interested and answered questions.

PAH stores much as expected - well stocked but lighting poor with poor quality outsides.

Staff weren’t the brightest and struggled to answer questions- one question “how often have you seen the CEO in Store” Never only see regional manger. That was not the case in Mat Davies days - always visiting stores.

I think PAH have a sales problem - need to up their game

Completely agree

I am not a financier just a commercial bloke. Have commented before on this company, I have known them for a long time. The current CEO is wrong for this company, no high street retail business experience.

There’s no mention of loss of sales due to the aggressive growth of Jolleys nor no mention of increases in pets at home store. Currently pets at home stores in the main are looking dated and drab interiors and lighting as well as external looks.

Jolleys have a smaller retail outlet business profile coupled to a much more cost effective distribution network. Pets new distribution centre at Stafford is over the top with a fleet under utilised. First action- slim down Hq highly paid management by 1/3rd at least - to many overpaid fancy titled execs.

Should they have sold out to Zigi(Northgate)??

Do they miss Matt Davies drive?

Agree with you comment on the name - Zigup Some your kids choice.

Results - we’ve seen it before - the hire business is good but the sale price on 2nd hand prices have dropped - it will rise again. Supply and demand after Covid and post really drove the process high, I guess the market is normalising