RE: Time to buy17 Jan 2022 22:01
Your point Tricky is where do you live , as this may not be a NHS 111 call by Totally contract.
The other point have you research the satisfaction for NHS 111 in your area or as a whole ( you will be surprised at the positive results )
Do agree that everyone has different experiences positive or negative , Covid has not helped but in some was has and that will explain.
If you go to A&E you are vetted now and turned away or directed to another department , A&E also are now seperated to A&E children or adults as experienced by by daughter attending ( Backflip on trampoline incident = was ok worried about neck injury )
The point is Totally are regulated and have achieved above high ratings compared to others , lets hope the other private companies can be taken over and regulated as these are not shown by markets to question why poor service.