New interview with CEO re virtual queueing etc21 Jun 2020 08:54
Extensive new interview with the CEO covering virtual queue technology, social distancing, limiting capacity at attractions/entrances, advanced reservations etc...
There is a huge, global opportunity here for ACSO across so many sectors (much more than even every single theme park and attraction).
Given ACSO's track record, global customer list, technology already in place and working effectively, and wide patent protection, one would think ACSO are in prime position to clean up here.
Let's hope management are up to the job and can perhaps recover at least some of the sparkle from not so long ago:
Https://www.coaster101.com/2020/06/19/virtual-queues-and-more-with-accesso-ceo-steve-brown/
Extract:
"Virtual Queues and More with accesso CEO Steve Brown
June 19, 2020
The ongoing coronavirus pandemic is leaving no part of the theme park experience unchanged. As theme parks begin to reopen, their standard operating procedures are drastically different with new safety protocols and other operational changes in place.
In addition to encouraging standard hand-washing and other personal hygiene practices, park operators are encouraging social distancing to prevent the spread of COVID-19. This includes limiting park and attraction capacities, requiring advanced reservations and implementing virtual queue technology.
Enter accesso®, the inventor of virtual queue technology; the tech company has served as the premier technology solutions provider for theme parks, attractions and other entertainment venues worldwide for 20 years. Currently serving over 1,000 venues in 30 countries around the globe, accesso’s patented and award-winning technology helps drive increased revenue for attraction operators while reducing the time guests spend waiting in line, therefore improving their overall experience."
In summary:
"How do you think virtual queue technology will change theme parks in the long run after the COVID-19 pandemic has ended?
Virtual queuing has always been the future of the theme park and attractions industry, but we’re seeing more widespread use ushered in more quickly than expected due to the pandemic. Although current implementations focus on the safety of guests and employees, the use of this technology will forever change the guest experience for the better.
This technology will allow guests to enjoy more of a venue during their visit, which in turn provides a better guest experience, as well as the potential for increased in-park spend."