RE: The BRC heavyweight fighting retail's corner PT1.23 May 2020 12:48
“Given the current challenges retail is facing, membership of the BRC provides valuable insight and detailed practical guidance, as well as lobbying on behalf of the sector and a collective voice,” says Manju Malhotra, chief operating officer of BRC member Harvey Nichols.
“The scale of this crisis is unrecognisable to us all. Having access to the BRC and its excellent people provides a value that is strategic, current, and cannot be underestimated.”
Colin Culleton, group loss prevention manager at Next, agrees: “Working with the BRC gives me a platform to come together with other industry figures, influence government and assist colleagues and to resolve some of our most challenging problems.”
Calling for support
Dickinson believes the government is receptive to what the retail industry needs to weather the crisis, but stresses the sector still needs further support: “I feel for the government – it is doing a tremendous job. It is dealing with all aspects of the pandemic as a health crisis, as well as the huge impact on businesses.
“Almost all sectors, whether it is retail, manufacturing, travel, or hospitality, have been hit in different ways. I do feel that it is listening to what is important to retail. Our industry, along with travel and hospitality, has been most significantly affected.”
The government may be listening, but there are still plenty of areas where retailers need it to provide help, guidance and clarity. Access to loans, the future of the Coronavirus Job Retention Scheme – or furlough programme – and how to get back to something like business as usual are top of the industry’s list of concerns.
“How long it will take to access the finance available [such as the Coronavirus Large Business Interruption Loan Scheme, which will enable all viable businesses with a turnover of more than £45m to apply for government-backed support of up to £25m] is a big worry for retailers,” Dickinson explains.
She says the government has to be flexible and adjust its approach as events demand. The furlough scheme has now been extended until the end of September, but “demand will not pick up as soon as restrictions are lifted”, and the government has yet to outline what contributions it will start to ask from employers in August.