RE: RE: Need for a change4 Sep 2020 14:09
I am not recommending what to do and what not to do, but as I have said earlier I have some peripheral knowledge of Capita and their activities, and one of their problems has been winning contracts at all costs (ie sometimes at breakeven or even a loss) this is what they have had to recover from IMO. The public sector are by no means blameless here as they have forced this type of behaviour. If I had a fiver for every time I have been in a meeting with someone from public sector and heard them say "its not just price but the quality of the bid" I'd have a ice speedboat on the proceeds !