RE: still awaiting broker13 Jul 2018 14:58
I raised complaint with FCA about the length of time its is taking for IG to get their finger out - 10 weeks today they got admitted to trading and still no time limit in place for a resolution. Would suggest you do the same today as only with others reporting the issue would they take notice.
Highlight IG state 'Your shares are held in a segregated client accounts under nominee arrangements with approved custodians. This means that they’re easily identifiable as client assets and, as with cash, IG and its creditors don’t have any charge, liens, or rights of set-off or retention over them' and 'You authorise us and any sub-custodian to hold or transfer Instruments (or entitlements to them) to a securities depositary, clearing or settlement system. Instruments that cannot be settled through a central securities depository system may be held overseas by a third party (including custodian, sub-custodian, registrar, bank, intermediate broker, or settlement agent) in the name of IG Markets Limited or a third-party nominee. Details of the name that an Instrument is registered in are available on request.'
However upon asking who is the custodian you get get a brick wall. Be proactive otherwise we will still be awaiting well into Autumn.