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Unwanted tech helps bridge 'digital divide' in lockdown Britain

Mon, 18th Jan 2021 14:12

By Sonia Elks

LONDON, Jan 18 (Thomson Reuters Foundation) - When British
single mother Martha sensed another COVID-19 lockdown was
looming, one of her biggest worries was how her three young sons
would cope with online schooling again when the family still
didn't have a computer.

Martha's children, who are all at primary school in London,
struggled during the first round of school closures last year -
unable to access their school's digital lessons and cut off from
their classmates.

"They missed out on the fundamentals that were supposed to
be in place – and they missed out on basic things like being in
contact with their friends," said Martha, who asked not to give
her full name to protect the family's identity.

Unable to afford a computer, she found help from Catbytes in
south London, one of a growing number of community initiatives
distributing donated computers to children and other groups
affected by "digital poverty" during the pandemic.

"They're happy because they can get on with their school
work," said Martha, who was able to borrow a laptop from
Catbytes' Tech Library and later got another from the school.

"At home is their classroom (now)," she told the Thomson
Reuters Foundation by phone from her south London home.

Nearly one in 10 British families - including up to 1.8
million children - had no computer or tablet at home at the
start of the pandemic, according to estimates from the country's
Ofcom media regulator.

Up to 900,000 children only had internet access at home
through a mobile phone network, it found.

Many have had a hard time keeping up with classes since
England's third national lockdown began on Jan. 4, shutting
schools for most pupils.

The government has pledged more than a million laptops to
help children get online, and has said that those without
computers at home can attend school if necessary.

But education experts and charities have warned that many
poorer families are still struggling with a "digital divide"
that risks widening existing education gaps.

"We know there are still many children who are missing out,"
said Kate Anstey, a project lead at the charity Child Poverty
Action Group, urging authorities to act on lessons from school
closures in the first lockdown last year.

"We heard of secondary school pupils attempting to write
essays on phones, children queueing up to use one household
device and parents waking up early to copy out worksheets by
hand for their children," she said.

'A BIG NEED'

Dozens of business and community-led computer donation
schemes have sprung up around the country to help plug gaps, an
offshoot of "mutual aid" community groups established in many
neighbourhoods to help the vulnerable during the pandemic.

"The demand has always been there but it has really
skyrocketed in recent weeks with the schools closing," said Cat
Smith, a volunteer at London-based Lambeth Tech Aid, which was
established in April 2020.

The number of calls has "exploded" in recent weeks, said
Nina Porter, an organiser at the Level Up laptop donation scheme
in East Surrey, with offers of equipment pouring in.

Organisers said they had been taken aback by the level of
need, with some schools requesting more than a hundred devices
for students with no or insufficient devices at home.

By gathering unwanted computers to be refurbished and
re-used, the schemes also highlight issues around tech waste.

"It shows there is a lot that can be done with the resources
that are already in our community," said Ugo Vallauri from the
tech repair and re-use charity The Restart Project, which runs a
list of computer donation projects around the country.

While donated tech is not always in perfect condition,
having access to a computer or tablet can make a massive
difference for young people and their families.

"It's a big need," said Simon Howatson, chief executive of
tech re-use firm Rebuyer, which is co-organising the Donate
Digital scheme in the north east of the country.

"In the pilot we did, the headteacher came back to me and
said, 'Simon, we've had families crying on the doorstep, it
means that much to them.'"
(Reporting by Sonia Elks @soniaelks; Editing by Helen Popper.
Please credit the Thomson Reuters Foundation, the charitable arm
of Thomson Reuters, that covers the lives of people around the
world who struggle to live freely or fairly. Visit http://news.trust.org)

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