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* Ocado Retail begins delivering M&S groceries on Tuesday
* M&S hopes food growth can offset clothing problems
By James Davey
LONDON, Aug 28 (Reuters) - Britain's Marks & Spencer (M&S)
will make the first deliveries through its new online food
shopping joint venture on Tuesday, a cornerstone of its latest
attempt to turn the company around and offset problems at its
pandemic-hit clothing business.
Online grocery shopping has doubled its share of the UK
market to 14% since the start of the COVID-19 pandemic, and
M&S's joint venture partner Ocado reckons it
could reach 30% over the next few years.
That is making M&S more confident about its 1.5 billon pound
($2 billion) deal to create Ocado Retail, which initially came
under fire from some investors for its lofty price tag.
"When we did the Ocado acquisition and we had to have a (600
million pounds) rights issue to finance it, I think it's fair to
say that shareholders were pretty divided," M&S Chairman Archie
Norman said last month. "We're not hearing any scepticism now."
But the 136-year-old mainstay of Britain's shopping streets
could do with a flawless launch after a decade of failed revamps
and amid plunging sales in clothing and homewares.
The company, whose shares have nearly halved this year, said
last week it was axing 7,000 jobs and that general merchandise
sales slumped 49.5% year-on-year in the 19 weeks to Aug. 8,
which included most of Britain's coronavirus lockdown period.
While food halls stayed open, sales still fell 1.1% as many
shoppers stayed at home and ordered from rivals with online
businesses. Ocado, for example, saw sales growth top 40% in the
lockdown and was forced to stop registering new customers.
M&S's new online food venture is key to achieving its goal
to double the size of its 6 billion pound food business.
The venture ends Ocado's long running supply contract with
upmarket chain Waitrose and will see some 4,500 Waitrose
products replaced by around 6,500 provided by M&S.
While it is now taking on new customers, Norman told a
shareholders meeting last month there would be constraints while
delivery capacity is built up.
"There should be in time room for everybody, but it is going
to take time," he said.
(Reporting by James Davey; Editing by Mark Potter)
