10 Jun 2015 14:53
Hi Aerial,
If you go to our site and click on "Share Chat" located beside "Share Prices" you should see three tabs near the top of the page called Regular Share Chat, Premium Share Chat and Filters.
If you click on the Filters tab you should see a box where you're able to enter a users nickname. Enter the username into the box and press the Filter button.
If you're still unsure what to do let me know and I'll try my best to help you out.
Kind Regards
Craig