The global pandemic caused by the Coronavirus (COVID-19) is having a huge impact on the global financial markets. Despite the uncertainty and high levels of volatility we would like to reassure you that FP Markets is well prepared for the scenarios arising from this situation:
- You can keep trading on our platforms as normal – we will continue to operate and administrate your accounts in the usual way.
- Our customer support teams are available via phone, email and live chat as normal but please be patient as we are experiencing high volumes of enquiries.
- FP Markets has the technology and systems in place to ensure that its entire global workforce can continue to provide the same high levels of service regardless of where they are working from.
- Payment methods – Credit Cards, Paypal, Polipay – continue to be the easiest and fastest methods to fund your account and be aware that bank transfer may experience minor delays at busy times.
These are unprecedented times and if you are trading, please do so with caution and manage your risk with care. High-levels of volatility and big markets swings will likely continue for the foreseeable future.
Please also use our Traders Hub blog, social media, education and other reliable sources for market news and ensure that you have enough funds available to manage your open positions.
We will continue to monitor the situation closely and keep you updated on any developments which may have an impact on your trading.
