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Admin
7 Mar '11

LSE Team Member
Dear Users,

Firstly, sincere apologies for the issues with the website today, and Friday. Since the Stock Exchange upgraded its systems on the 14th Feb, we've experienced a number of 'glitches' in the system. On Friday, for no apparent reason, our systems started struggling and still have been struggling today.

Our team is working constantly to rectify this issue, and we appreciate your patience while we resolve the issue.

We've temporarily switched off the Fantasy Share Game to relieve pressure; and our engineers are performing a major hardware upgrade later in the week, which will more than double our capacity.

Admin

 

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boredmum
9 Mar '11

Premium Chat Member
I take it the above covers the lag in live feed data. Starts of fine then before you know it 5 minute dalay, then more, seen it up to 15 minutes.

Good luck in getting it sorted.

SexyMoose
30 Nov '11
Hi Admin !
I'm having problems accessing LSE.co.UK over the last few days. I can't access it today or yesterday from my laptop but I can from my phone. Other days I can't access it from either.
Last Friday 25 November seems to be when my access problems started.

I have no problems accessing any other site.

volcano
1 Aug '17
Hi Admin ,why your website is so slow ? it is like dial up connection.

Hi Volcano,

Is the website still slow for you?

Kind regards,

London South East

knicol46
4 Aug '17
its constantly going slow and many others and if you do not realise its is going slow then that's the problem

Jo.Jo
7 Aug '17
Good Morning knicol46,

Th website speed should be running as normal today as our team seemed to have found the issue we were experiencing last week.

Kind Regards

Jo.

redindi
16 Aug '17
Is there problems trying to access the site from smart phones. It's slow on lap tops and tablets but can't access at all from smart phones. It started at about 6pm yesterday?

vernesk
16 Aug '17
logged in to find my portfolio empty and being told to try the new format, again.
Prefer the old layout and want my stock list back. How???

Craig
18 Aug '17

LSE Team Member
Hi Vernesk,

The issues were temporary and your Portfolio should be back to how it was. If not, email info@lse.co.uk and we'll help from there.

Thanks.

clyde
25 Aug '17
Craig, what has happened to my stock lists? They all seemed to have disappeared, but my Watch lists are OK.

Big Tel

Craig
29 Aug '17

LSE Team Member
Hi Clyde,

Hopefully that's since been resolved. As far as I can see Watchlists and Stocklists are working as they should.

Thanks.

smickster
10 Jan '18
Cannot get to any chat rooms now for 2 days.
Is there an ongoing problem?

smickster
10 Jan '18
The other day all stockists zero'd out but once you entered details were available.
Now completely got no access but a message suggesting I'm in a loop and timing out and to clear cache which has been done.

smickster
10 Jan '18
Is it a mobile/android issue

smickster
10 Jan '18
Err to many redirects

smickster
10 Jan '18
Seems I can get into most areas of site just not share specific areas

Jo.Jo
10 Jan '18
Good Morning Smickster,

Thank you for your message. The developers are looking into the reasons why the mobile website isn’t responsive for some of our users. They’re trying to get it resolved as quickly as they possibly and I can only give my apologies for the inconvenience in the meantime.

Kind Regards

Jo

smickster
10 Jan '18
Just had a look now and can access again.
Thanks

balman
5 Mar '18
Hi Admin, please can you investigate why your service grinds to a halt every other day? It is becoming very unreliable and frustrating to use.



The contents of all 'Chat' messages should not be construed as advice and represent the opinions of the authors, not those of London South East Limited, or its affiliates.

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