i remember working on Liverpool st station and were in an unofficial race with the channel tunnel regarding deaths or so the health and safety man claimed at one meeting,think we were in front 5-4.this was around 87.
The last TW job I was on the cherry picker driver was thrown off site for being drunk! Agent then decided he would drive the thing for me, he had no idea what he was doing, over extended the reach and jammed the cage with us left about 80 FT up, had to be rescued by climbing over the cage onto the forks of a reach truck, agent told me never to say anything otherwise I would never work on a TW job again
Health and safety very very poor, unless of course there is a site visit when everyone is informed and everything made tidy, then when it over all, back to normal, still see people being lifted on pallets by the fork lift to carry out work, trenches not fenced off to name but a few, in most cases the agent is completely useless, the pressure of timelines ALWAYS comes before safety, agents too scared to say no to the powers above, H&S visits should be unannounced
Been in site work for years, it's all to do with back hand payments, often see CML,s given to houses without power or water even connected,and in some cases not even second fixed!!, contracts depend on who gives the best Xmas presents to the agent, TW no different to any other builder, customer service very very poor, they are simply not interested in spending money once the house has been sold, say what you want but I know this to be the case as I am in the trade
I agree totally, I work in a region with a fantastic reputation & have never in the many years I have worked for TW never seen the likes, it made me cringe! But unfortunately these are the stories that reach the press not the many satisfied clients. Site agent & staff should be ashamed, sales also have to sign off a home & shouldn't if items missing. Can't see how it passed inspection if no insulation either but if the powers that be see this (as they will) I am sure it will be sorted as customer care is high on the agenda for the whole of TW. Don't know if it's an eye for detail that was missing or an eye!
Poor reflection on the build quality on that particular site, I have been in the industry for some 30 years now and have realised that a site is only as good as the site agent. A good site agent will badger the trades until work is completed to the correct standard. TW in this case have not had a site agent on the site that has the right experience and an eye for detail.
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