The secretary passed you straight through because she only speaks Cantonese.
She is, however, learning English from MA's former secretary, but only on a Tuesday afternoon and at numerous secret locations, being that said former secretary is trying to keep one step ahead of the Police.
Sausage, I called Alex last week, the receptionist answered and I asked if I could speak to Alex and I was put straight through, without her asking who I was or anything, at the end of the conversation he invited me to call back for another chat anytime! So I suspect he was indeed in meetings or otherwise engaged...
contact Alex - which I am not - do not phone it is a waste of time (many say they have but wishful thinking is nearer the truth) as I am also always in meetings when faced with cold calls.
Send a carefully worded letter and lay out your questions and post using a printed envelope addressed to Alex - it is a far more professional approach and you are much more likely to get a written response.
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