500-Internal Server Error

signalfixer123
8 Apr '11

I thought I would try the new portfolio and it seems good. Just recently, however, I have one stock that has spilt over in to two lines, and has two "Sell" buttons. The stock has changed it's name and I want to re-name it so I thought I would "Sell" it and then re-enter it under it's new name.
However, when I press either of the two "Sell" links I get the server error.
I have tried some of my other stocks and when the "Sell" link is presed it works OK.
What is going on please and how can this be fixed??

Admin
19 Apr '11

Hi SignalFixer,

I think this issue was due to the recent problems we had with our data; can you confirm whether this is still occurring for you?

Regards,

Admin

signalfixer123
6 May '11

Hello Admin,
Thanks for the reply. I have just tried the "Sell" link again at 1106hrs on 6th May and can confirm that the problem still exists.

Regards,

SF123.

signalfixer123
6 May '11

Hello again, Admin.

Here is some more info for you.... If I click on any other "Sell" link it works OK.

So the issue is either because the stock has changed it's name or because on my screen it has overflowed on to two lines and shows 2 "Sell" links, none of which work.

Regards,

SF123.

Admin
18 May '11

Hi SF123,

We've found the problem and are looking to get this fixed as soon as possible. Thanks for the extra info.

Regards,

Admin

signalfixer123
25 May '11

Thanks Admin.

I tried it in the early hours of this morning and the problem was still there. I'll try it from time to time and post when it works OK.

Regards,

SF123

signalfixer123
6 Jun '11

Hello Admin,

I thought I would let you know that the offending line does not overflow any longer. However, I still cannot get rid of the shares because the "Sell" link is not there. At least it is better than before!!

Regards,

SF123

The contents of all 'Chat' messages should not be construed as advice and represent the opinions of the authors, not those of London South East Limited, or its affiliates.

Please login to add post or register.

Member Login

Forgotten your password?

Don't have an account? Click here to Register Free!

Datafeed and UK data supplied by NETbuilder and Interactive Data. While London South East do their best to maintain the high quality of the information displayed on this site,
we cannot be held responsible for any loss due to incorrect information found here. All information is provided free of charge, 'as-is', and you use it at your own risk!
The contents of all 'Chat' messages should not be construed as advice and represent the opinions of the authors, not those of London South East Limited, or its affiliates.
London South East does not authorise or approve this content, and reserves the right to remove items at its discretion.